Set up your 3CX account and app

You will receive a welcome email from 3CX when your account is created. Save that email — it contains your extension number, voicemail PIN, and login URL.

Your account details

When you receive your welcome email, note down the following:

1. Your extension number (shown in the email)
2. Your 3CX URL: https://levianpbx.my3cx.us
3. Check voicemail by dialing 9999
4. Your voicemail PIN (shown in the email — save it)

Step 1 — Set your password

Before doing anything else, set your password to activate your account.

1. Open your welcome email
2. Click Set your password
3. Choose a strong password and save it

Step 2 — Install the app on your phone

iOS & Android

1. Install the 3CX app from the App Store (iOS) or Google Play (Android)
2. Log into the Web Client at https://levianpbx.my3cx.us
3. Click the QR code icon in the top right corner
4. Scan the QR code with your smartphone — you're all set

Windows softphone

1. Install the 3CX app from the Microsoft Store
2. Enter your 3CX URL: https://levianpbx.my3cx.us
3. Enter your email or extension number along with your password
4. If you sign in with Google or Microsoft 365, a browser window will open — complete the login there

Tip: The mobile app lets you make and receive work calls from anywhere, even when you're not in the office.

⚠ Note: If you haven't received your welcome email, contact IT at extension 7225 to have it resent.